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Welcome to Royal Pearls Resources Limited! Our refund policy is designed to ensure a positive shopping experience for our valued customers. Please read the following refund policy carefully before making a purchase.

**1. Refund Eligibility:**
We strive to provide high-quality products and services. If you are dissatisfied with your purchase for any reason, you may be eligible for a refund. Refund eligibility is subject to the terms outlined below.

**2. Product Returns:**
To initiate a refund, you must return the product(s) in its original condition, unused, and in the original packaging. Returns must be postmarked within [number of days, e.g., 30 days] from the date of purchase.

**3. Non-Refundable Items:**
Certain items are non-refundable, including but not limited to:

- Customized or personalized products.
- Perishable goods such as food items.
- Products that have been used or damaged after receipt.

**4. Return Process:**
To initiate a return and request a refund, please follow these steps:

- Contact our customer support team at [customer support email/phone] to obtain a Return Authorization (RA) number.
- Clearly label the package with the provided RA number.
- Ship the product(s) to the address provided by our customer support team.

**5. Refund Processing:**
Once we receive the returned product(s) and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow [number of days, e.g., 7-10 days] for the refund to be reflected in your account.

**6. Shipping Costs:**
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.

**7. Damaged or Defective Items:**
If you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to replace the item or issue a refund as appropriate.

**8. Changes to Refund Policy:**
We reserve the right to update or modify our refund policy at any time. Any changes will be effective immediately and will be reflected on this page.

If you have any questions or concerns about our refund policy, please contact us at [customer support email/phone].

Thank you for choosing Royal Pearls Resources Limited. We appreciate your trust in our products and services.